News

HOSPITALITY: THE SECRET FORMULA TO GROWTH

GWA Article - Hospitality the secret formula


(February 6, 2019 — Palo Alto, CA) William Edmundson, Chief Operating Officer for Office Evolution, said his key to growing a coworking chain of 60 open locations (with 25 more set to open this year) is hospitality.

For Edmundson, a culture of hospitality means both customer service and supportive culture for the team.  Ultimately, he breaks it down into these three critical areas:

  1. Build a culture,
  2. Drive profitability, and
  3. Take care of your customers.

Read the full article on the GWA website by following this link:

Hospitality: The Secret Formula to Growth

https://www.globalworkspace.org/2019/02/hospitality-secret-formula




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